Before you call you can try these simple steps:
- Check the Thermostat: Ensure the thermostat is set above the current temperature and the thermostat is set to “heat”. Also check if the batteries need to be replaced.
- Check electrical switches, fuses and circuit breakers: Ensure all electrical supply sources are in the on position and that breakers/fuses are ok.
- For Oil Systems: Ensure the oil shut off valve is in the open position. Check the reset button, press & hold for 3 seconds in order to reset controls. If the furnace turns on then immediately shuts off check the fuel tank gauge, the tank might be empty.
- If troubles continues or you don’t feel comfortable checking the system please call us at 1-888-297-6990.
We offer a 24hr on call emergency service.
This service is available for all Bird Fuels Customers, Oil & Propane Customers & Service Accounts.
In case of emergency phone 1.877.498.0328