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This is a statement of the privacy practices applicable to Bird Fuels and its affiliates and describes how we collect, use and disclose personal information of our customers, website users and other individuals.

In this statement references to “Bird Fuels”, “we” and “our” and similar references may include—or refer only to—Bird Fuels or affiliates.   Bird Fuels is a business of Petro-Canada.


We collect, use and disclose your personal information with your consent (which may be express or implied) or as required or permitted by law. By providing us with your personal information, you consent to our collection, use and disclosure of that personal information in accordance with this statement of privacy practices. If this statement of privacy practices is not acceptable to you, please do not submit any of your personal information.

Subject to legal and contractual requirements and upon reasonable notice, you may withdraw your consent to our further collection, use and disclosure of your personal information, including by requesting that your name be removed from our telephone, mail or email marketing lists, by contacting us at the email address provided below. If you refuse or withdraw consent, we may be unable to provide you with certain products, services or information, but we will not require personal information beyond what is required to provide those products, services or information.

Storing & Sharing of Personal Information

Bird Fuels takes great care to ensure your personal information is securely stored. Your personal information is held in confidence by Bird Fuels. Access to this information is restricted to authorized personnel of Bird Fuels and, unless otherwise required or permitted by law, will only be disclosed to program partners (including partners in Petro-Canada/Suncor) and third-party service providers responsible for administering router programs. They will agree to maintain privacy policies consistent with those of Bird Fuels.

Personal information collected by Bird Fuels may be used, processed and stored outside of Canada and may be subject to disclosure in accordance with the laws of such foreign jurisdictions.

Please note that the personal information that you disclose on a credit application will only be used to complete the necessary credit investigation and will not be used for marketing or other purposes, unless we ask for and receive your consent for such use(s).

Website & Social Media

Our websites have links to other sites or services not provided by us, including social media websites that we may use along with you. These websites or services may have different privacy practices and policies than ours and we recommend that you review their privacy policies to determine if they are acceptable to you. While we are not responsible for those privacy policies and practices, we are responsible for any personal information we collect, use or disclose on those websites or services in accordance with this statement of privacy practices. We also recommend that you review our social media participation guidelines, which describe our social media practices.


his website is provided to you by Bird Fuels. By using this website, you agree to be bound by and comply with these terms of service, which are subject to and incorporate any additional terms of service elsewhere on this website. Bird Fuels may change these terms of service at any time without notice. Please check these terms of service periodically for changes. Your continued use of this website following the posting of changes will mean that you agree to be bound by, and will comply with, the changes.

Corrections, Inquiries & Complaints

Bird Fuels has policies addressing our collection, use and disclosure of personal information. For more information regarding our privacy policies and practices, please email  You may also contact us in the same manner to request access to or to correct any of your personal information held by Bird Fuels or to make a complaint about our privacy practices.

For inquiries specific to Petro-Canada, you may also call at 1-800-668-0220 (TTY: 855-717-5543) for the Petro-Canada Customer Service Network.

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